Comments on: Dear Adobe…get your shit together http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/ Fri, 21 Nov 2008 21:45:08 +0000 http://wordpress.org/?v=2.6.3 By: Rob Christensen http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/#comment-58830 Rob Christensen Mon, 22 Oct 2007 06:02:05 +0000 http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/#comment-58830 Ryan, I'm sorry to hear about the snags you hit when migrating to Beta 2. Your blog posting has been forwarded around to some of our internal teams and we know we can do better. I'd like to follow-up with you to get your thoughts and invite you into our prerelease program. I'd appreciate if you could send me an email. Thanks, - Rob Rob Christensen Product Manager, Adobe AIR Ryan,

I’m sorry to hear about the snags you hit when migrating to Beta 2. Your blog posting has been forwarded around to some of our internal teams and we know we can do better.

I’d like to follow-up with you to get your thoughts and invite you into our prerelease program. I’d appreciate if you could send me an email.

Thanks,
- Rob

Rob Christensen
Product Manager, Adobe AIR

]]> By: Mark http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/#comment-58283 Mark Tue, 16 Oct 2007 17:52:33 +0000 http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/#comment-58283 Ryan-- Welcome to web^H^H^Hsoftware development, where documentation is the last thing to get shipped. Let me tell you a little story about Netscape Communicator 4.0 beta 1, when the html tag (and supporting Javascript to manipulate layers) was added. The dev shop I was working for at the time was about to release one of the first commercial websites that made use of the layer tag, and the night before the site launch, beta 5 comes out and changes all the Javascript for moving layers around. Needless to say, the documentation didn't change, and it took a phone call to the Netscape Javascript team (luckily, our shop had a contact there) to find out what code to change. Moral of the story-- don't write applications for beta platforms. You will get burned, repeatedly. Ryan–

Welcome to web^H^H^Hsoftware development, where documentation is the last thing to get shipped. Let me tell you a little story about Netscape Communicator 4.0 beta 1, when the html tag (and supporting Javascript to manipulate layers) was added. The dev shop I was working for at the time was about to release one of the first commercial websites that made use of the layer tag, and the night before the site launch, beta 5 comes out and changes all the Javascript for moving layers around. Needless to say, the documentation didn’t change, and it took a phone call to the Netscape Javascript team (luckily, our shop had a contact there) to find out what code to change.

Moral of the story– don’t write applications for beta platforms. You will get burned, repeatedly.

]]> By: Ryan http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/#comment-58224 Ryan Tue, 16 Oct 2007 05:05:59 +0000 http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/#comment-58224 Derek, there's a difference between "changes" and "you have to rewrite your app to make it work". The change from resolve() to resolvePath() was annoying and amplified by the confusion created by the documentation. But entirely redoing the whole security model so virtually any AJAX application was going to require a large refactoring and rewriting...that's not the kind of change you make once you've reached the Beta stage. Derek, there’s a difference between “changes” and “you have to rewrite your app to make it work”. The change from resolve() to resolvePath() was annoying and amplified by the confusion created by the documentation. But entirely redoing the whole security model so virtually any AJAX application was going to require a large refactoring and rewriting…that’s not the kind of change you make once you’ve reached the Beta stage.

]]> By: Joe Grossberg http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/#comment-58212 Joe Grossberg Tue, 16 Oct 2007 01:22:21 +0000 http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/#comment-58212 "Either clearly label the old documentation as being “Beta 1 Only” or take it down. " Yes! How hard would it be to add a note to the top of every page? And is it really that bad to have one method alias to another, like String.length() and String.size() in Ruby? “Either clearly label the old documentation as being “Beta 1 Only” or take it down. ”

Yes!

How hard would it be to add a note to the top of every page?

And is it really that bad to have one method alias to another, like String.length() and String.size() in Ruby?

]]> By: Derek http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/#comment-58206 Derek Tue, 16 Oct 2007 00:18:47 +0000 http://unclehulka.com/ryan/blog/archives/2007/10/14/dear-adobeget-your-shit-together/#comment-58206 It's ... a ... beta. Yes, if the Beta 1 documentation is indistinguishable as such, that's a legitimate issue, but you HAVE to expect changes between betas. That's why they're beta, and not "gold masters". Sorry, but I don't have a lot of anger for Adobe here. :-( It’s … a … beta.

Yes, if the Beta 1 documentation is indistinguishable as such, that’s a legitimate issue, but you HAVE to expect changes between betas. That’s why they’re beta, and not “gold masters”.

Sorry, but I don’t have a lot of anger for Adobe here. :-(

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